I am writing to express my strong interest in the job. I have accrued 8 years of experience in IT service management working in Vodafone group. With a strong analytical background, comprehensive understanding of business processes, and a proven ability to translate data into actionable insights, I am eager to bring my skills and expertise to your dynamic team.

In my previous role as operation service owner, I played a pivotal role in driving data-driven decision-making and optimizing business operations. I conducted thorough analysis of key performance indicators, identified trends, and provided strategic recommendations for process improvement. Additionally, I collaborated with cross-functional teams across 27 countries to gather and define business requirements for successful implementation of various projects.
I excel in gathering, documenting, and validating business requirements through effective communication with stakeholders

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and background can contribute to the success of your team

Eman Nasser