Dear Hiring Manager,

I am writing to express my interest in the Customer Onboarding Specialist position at ParsePort.

Due to my 10+ years of client onboarding, account management, business operations, process improvement and project management experience, I am confident that I have the necessary skills to be successful in this role.

I have a proven record of driving change in my previous organizations. This includes successfully collaborating with internal teams, such as Sales, Finance, Special Projects, Marketing and more, to ensure that company objectives were always being met. In addition, I successfully executed countless projects and the development of innovative and viable solutions to meet the needs of our clients.

Due to my partner accepting a job offer in The Netherlands, we relocated to Amsterdam in March 2022. As a result, I left a job at Penguin Random House that I was incredibly passionate about and proud of but I love a good challenge and decided to embrace the adventure. After settling, I searched for opportunities in the book publishing industry and landed the Director of Client Operations position with a small media anti-piracy service, Link-Busters. However, I ultimately elected not to move forward with the company at the end of my 7-month contract. I am eager to turn this entire experience into an opportunity to try something new. After doing research and giving it a lot of thought over the past few months, I made the decision to pivot away from the book publishing industry entirely.

The Customer Onboarding Specialist position at ParsePort appeals to me because it will allow me to apply my transferable skills to an exciting industry while also learning new things and taking on new challenges. Despite my experience, I understand that making a career change like this requires me to take a step back and apply myself in a more junior role. I know I have a lot to learn but I am very energized by the opportunity to help improve ParsePort’s operations and enhance its customer relationships.

Thank you for your consideration. I’m looking forward to discussing the position and my qualifications with you in more detail and am happy to provide a list of references, if desired.

Whitney Mancini