3991 VW Houten
31 October 2023
Dear Hiring Team,
I am writing to express my keen interest in the Customer Onboarding Specialist position at Every Mother Knows, which you have advertised on LinkedIn. Having reviewed the job description and requirements, I believe that my experience as a Clinical Product Representative at Align Technology has equipped me with the skills and expertise necessary to excel in this role.
During the three years in my position at Align Technology, I had the privilege of serving as the primary point of contact for EMEA customers engaged in automating digital treatment planning, including Key Opinion Leaders (KOLs). This role allowed me to develop strong relationships with the Territory Managers, clinical, marketing, and operations departments within the organisation.
My responsibilities in this role required clear and effective communication with both internal and external stakeholders, always with the goal of improving customer satisfaction.
In my role, I was responsible for the process of onboarding as well as monitoring and enhancing the KPIs that directly impact our customers’ success and satisfaction. I actively analysed data, identified areas for improvement, and implemented measures to ensure that our customers receive the highest level of service and achieve their desired outcomes.
These experiences have sharpened my organisational and interpersonal skills, as well as my ability to adapt to a dynamic and fast-paced environment. I am confident that my attention to detail, strong communication skills, and dedication to customer satisfaction align perfectly with the responsibilities outlined for the Customer Onboarding Specialist role at your company.
I am highly motivated, and I thrive on providing exceptional customer support.
I am genuinely excited about the opportunity to bring my skills and experience to your team.
I look forward to hearing back from you.
Thank you for considering my application.